We offer Insured Free Worldwide Shipping on orders over $75

Once you've placed your order, we'll process and send it within 1-3 business days.

We work with manufactures and artisans around the world to find coolest creative items at the best prices. This means your orders are shopped from global areas - from Thailand, China, India, etc. However, we can make sure that you can track the oder whenever you want on our tracking page. 
After processing, it takes 12-20 business days for delivery in the US and 15-30 business days for international orders. 

Please do not panic if it does not show up immediately! Normally the product will arrive a lot quicker, but we want you to be aware that this is out of control. 

If you order more than 1 items from our store, the items will come to you separately because this speeds things up! Don't be panic if you have missing items. These items will come in multiple packages. 

After you placing oder, we will give you a tracking number in 4-6 days. If you haven't received yours after 6 days, please contact us for supporting.

When the tracking number is available, you can track your order here

Definitely yes! If you have any changes to your order, you need to contact us within 24 hours of placing the order.

We cannot cancel your order if it has been shipped. Please visit our returns & refunds policy for more details.  

Of course you can! We are sorry if your items are damaged during shipping. This is out of our control. Please provide us proofs of those items. We will give replacements after investigating. 

We accept Credit Cards, Debit Cards, PayPal and Bank Transfer (through PayPal).

If you are still confused, please email us at hello@cothehouse.com or contact us. We are friendly to help.